Mandatory Arbitration is the worst clause a consumer can agree to as it strips them of their rights to a jury of their peers. And it’s no surprise that Construction arbitration firms were either created by or with the help of major homebuilder associations, causing an immediate conflict of interest. I found an article on this subject that is a must read for any one entering into a contract to either renovate or build a home:
We had the same thing happen in So California after the wildfires. I sat on the "Don't Get Scammed" panel where experts shared ways in which to avoid scammers and unethical contractors. These guys definitely seek out unsuspecting victims who are hurting. Shameful but they're out there and it's up to homeowners to protect themselves.